Chad A. KeyserPh. D CandidateUniversity of Copenhagen, Denmark
Dear Mr. Hans Georg Bischoff,
I wanted to thank you for the opportunity to take your business education courses. As a scientist, I have not had much occasion to learn business processes or given much thought to the best ways to make a business run efficiently and effectively.
Your course gave me a great introduction to the Lean method of thinking and process orientation, which I can now recognize as being very important for success in the present economic market place.
In my current professional position, I do not have the opportunity to study in-depth business practices that help companies increase customer service while at the same time reducing overhead expenses, however I can see how a basic understanding of these, and other, principles are vital to every employee. Your academic program provides the perfect balance between providing the essential knowledge and doing so in a streamlined, straight forward way that can be accomplish at the users convenience.
Thank you again for this eye-opening opportunity, I really appreciated it. I can see ways that what I learned can apply to my current and future work.
Chad A. Keyser